Refunds/Reship
We will only offer refunds or full reship in the event a package can’t be delivered for reasons beyond customers control. This includes errors in shipping info on our end, seized packages, etc. If a package is marked as DELIVERED and the address is confirmed to be what was supplied by the customer, the only option will be a discounted reship.
STORE POLICY ‼️
100% refund/reship
*If we input the wrong address
50% refund/reship
*if package is stuck in transit for 14 days on our state side
*If package is seized by LE with paperwork
0% refund/reship
*If package is return to sender/ undeliverable/ Denied/ Out for Delivery
- If you input the wrong address or wrong name
- If package says DELIVERED
*we do not cover any empty box claims
*we do not cover any missing box in your state
ALL CASES WILL BE REVIEWED MANUALLY AND WE HAVE THE OPTION TO MAKE EXCEPTIONS
Need help?
Contact us at sales@bestcoastsbud.cc OR @Libra_CSRr on telegram for questions related to refunds and reships.